Shipping policy
Shipping Policy
Thank you for shopping with Dolmen Store. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we process and deliver your orders.
📦 Order Processing
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All orders are processed within 1–2 business days after confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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Once your order is confirmed, you will receive a confirmation message.
🚚 Shipping Time
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Estimated delivery time is 3–7 business days across Pakistan.
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Delivery times may vary depending on your location and courier service.
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Remote areas may require additional delivery time.
💸 Shipping Charges
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Shipping charges are calculated at checkout based on your location.
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We may offer free shipping on selected products or promotional offers.
📍 Delivery Coverage
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We deliver nationwide across Pakistan, including major cities and most remote areas.
📲 Order Tracking
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Once your order is shipped, you will receive a tracking number via SMS or email.
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You can use this tracking number to monitor your shipment status.
❗ Delays & Issues
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While we strive for timely delivery, delays may occur due to:
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Weather conditions
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Courier service issues
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Public holidays or high order volume
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In case of significant delays, please contact our support team for assistance.
🚫 Order Cancellation
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Orders can only be canceled before they are shipped.
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Once shipped, the order cannot be canceled.
📦 Failed Delivery
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If a delivery attempt fails due to incorrect address or unavailability, the courier may attempt delivery again.
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Please ensure your contact and address details are accurate.
⚠️ Important Notes
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Dolmen Store is not responsible for delays caused by courier companies.
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Customers must provide accurate shipping details to avoid issues.
📩 Need Help?
If you have any questions regarding shipping, feel free to contact us anytime. Our team is always ready to assist you.
Dolmen Store
Delivering Quality. Building Trust.